|Packages||ENTICER||TRI 3||TRI 6||TRI 12||Super Flex Pass|
10 session pack
|Commitment||3 months||3 months||6 months||12 months||Valid for 2 months|
|Payment frequency||Monthly||Monthly||Monthly||Monthly||One off|
|Sign Up||JOIN NOW||JOIN NOW||JOIN NOW||JOIN NOW||JOIN NOW|
*All prices include 7% GST and Active processing fee
Terms & Conditions
1.$50 processing fee applies to all new registrations
2. Membership Freeze available for one month at a time, upon payment of 25% of monthly fees. Packages can be frozen:
3. No cancellations are permitted unless long-term illness, injury, pregnant or work transfer. Written documentation from doctor or employer is required.
No, MetaSport training sessions cater for all levels of athletes. These range from complete beginners to top age-group athletes. It is however recommended that you get a full medical check-up from your doctor before partaking in any physical exercise.
Do I need to be able to swim freestyle to join the MetaSport group swim sessions?
No, on Monday evening from 7:30 to 8:30pm, we have a “beginner’s swim lane”. This swimming lane is there to provide technique advice to individuals who are unable to swim freestyle. However, please note that we do not recommend beginner swimmers to take part in the other weekly swim sessions.
No. If you are new to cycling and don’t own a road bike, it is fine to start on a mountain bike with slick/thinner tyres and progress onto a standard road bike when you are comfortable.
No, you may come to as many or as few training sessions during the week as you like. If you are only interested in joining 1 session a week, choose the Enticer membership package. For more than 1 session a week, you need to choose one of the Tri Packages.
The training sessions will always run whatever the weather. A training session will only ever be cancelled if members are at risk, for example dangerously close lightning or high speed winds. The decision will be made on the spot at the coach’s discretion.
If your children or spouse wish to join MetaSport with you they are entitled to a 10% discount. Contact firstname.lastname@example.org for your discount code. Please note you may only use 1 discount code per membership.
Your membership will automatically continue for another term at the end of the term (3, 6 or 12 months) unless you give us 15 days notice to end your membership.
You can give us notice by:
You can cancel your membership at any time if your circumstances change as below and it is not possible for you to train:
We will need to see documents as proof of the change in your circumstances. If you cancel your membership for any of these reasons, no further charges will be made upon receipt of your cancellation via email or calling as above.
We offer you a freeze option. See below for more information.
Yes! All MetaMates receive 10% discount on race entry. Please see the promo codes in the weekly newsletters.
We are also a little more flexible if you really need to cancel your MetaSport race registration.
For any member with a valid reason to cancel, we will provide you with an 85% refund.
Reasons such as:
1. A medical condition
2. Compassionate reasons such as a death in the family
The freeze fee is a one off payment, paid upfront at the start of the freeze period.
The fee is worked out as 25% of the equivalent monthly payment. This fee must be paid for every month that you would like to freeze.
During your freeze period, you will not have access to the training sessions or the MetaSport coaches (but you may join the clinics, talks, social gatherings, workshops).
A freeze on membership can be applied at any point during your membership.
7 days notice is required to freeze your membership.
Membership will automatically continue after the frozen period.
The minimum freeze period is one month.
Maximum number of frozen months in a 12-month membership = 3
Maximum number of frozen months in a 6-month membership = 2
Maximum number of frozen months in a 3-month membership = 1